FAQ
Buying a Mitsubishi at DELLA Mitsubishi
Q: Do you sell new Mitsubishi vehicles?
A: Yes. DELLA Mitsubishi offers a full selection of new Mitsubishi vehicles, including popular models like the Outlander, Outlander PHEV, Eclipse Cross, and Outlander Sport. Our inventory is updated regularly with the latest models and trims.
Q: Do you sell used vehicles as well?
A: Yes. In addition to new Mitsubishi models, we carry a wide selection of used vehicles from Mitsubishi and other major manufacturers. Each used vehicle is inspected for quality and reliability.
Q: Can I buy or reserve a vehicle online?
A: Yes, DELLA Mitsubishi provides online shopping tools that allow you to browse inventory, value your trade, estimate payments, and start the purchase process from home.
Q: Do you work with customers from outside Plattsburgh?
A: Absolutely. We regularly work with customers from Plattsburgh, Malone, Saranac Lake, Ticonderoga, Champlain, and throughout the North Country. Out-of-town buyers are welcome.
Mitsubishi Financing & Leasing
Q: Do you offer financing?
A: Yes. DELLA Mitsubishi offers financing and leasing options for new and used vehicles. Our finance team works with multiple lenders to help secure competitive rates for a wide range of credit situations.
Q: Can I get pre-approved for financing online?
A: Yes. You can apply for financing online through our secure credit application. Getting pre-approved can save time and help you shop with confidence.
Q: Do you offer Mitsubishi lease specials?
A: Yes. We regularly offer Mitsubishi lease and finance specials. Incentives and programs change frequently, so we recommend checking our website or contacting us for current offers.
Trade-Ins & Vehicle Appraisals
Q: Do you accept trade-ins?
A: Yes. DELLA Mitsubishi accepts trade-ins of all makes and models, even if you don’t currently own a Mitsubishi.
Q: Can I get an estimate for my trade online?
A: Yes. You can request a trade-in value estimate online. Final appraisals are completed in person after a quick vehicle inspection.
Mitsubishi Service & Maintenance
Q: Do you service Mitsubishi vehicles?
A: Yes. Our service department is equipped to maintain and repair Mitsubishi vehicles, including routine maintenance, diagnostics, and warranty repairs.
Q: Do you service other vehicle brands?
A: Yes. While we specialize in Mitsubishi, our service team can also work on many other makes and models.
Q: How do I schedule a service appointment?
A: You can schedule service online or contact our service department directly to book an appointment at a time that works for you.
Q: Do you use genuine Mitsubishi parts?
A: Yes. We use genuine Mitsubishi OEM parts whenever possible to help ensure proper fit, performance, and reliability.
Warranty & Protection
Q: What warranty comes with new Mitsubishi vehicles?
A: New Mitsubishi vehicles come with one of the industry’s best warranties, including a long 10 year 100,000 mile powertrain warranty.
Q: Do you offer extended warranties or protection plans?
A: Yes. We offer a variety of extended service contracts and protection plans, including coverage for unexpected repairs.
Visiting DELLA Mitsubishi
Q: Where is DELLA Mitsubishi located?
A: DELLA Mitsubishi is located in Plattsburgh, NY, and proudly serves drivers throughout the North Country and surrounding areas.
Q: What are your hours of operation?
A: Our hours vary by department. Please visit our hours and directions page or our Google Business Profile for the most up-to-date information.
Q: How can I contact DELLA Mitsubishi?
A: You can contact us by phone, through our website, or by visiting the dealership in person. Our team is happy to help with sales, service, or financing questions.
Why Choose DELLA Mitsubishi?
Q: Why buy or service my vehicle at DELLA Mitsubishi?
A: Customers choose DELLA Mitsubishi for:
Competitive financing and lease options
A knowledgeable Mitsubishi service team
A convenient Plattsburgh location
Part or the DELLA Auto Group
A commitment to transparent, customer-focused service
Q: Need More Help?
A: If you don’t see your question here, contact DELLA Mitsubishi directly. Our team is happy to provide personalized assistance.